How do I switch units?
Open Settings and choose centimeters or inches. The selection updates the app display and all formatted measurements.
KilnPlan
Support page
Support
Help for KilnPlan.
KilnPlan is built around local planning tools for kilns, templates, pieces, and loads. This page collects the common answers users need before they reach out.
Quick answers
Common questions
These answers reflect how the app currently works and keep the public support page short and stable.
How do I back up data?
Use the Export Backup action in Settings. The backup file is created on your device and stays under your control.
How do I restore data?
Use the Import Backup action in Settings and pick a KilnPlan backup file that you previously exported.
Does the app need an account?
No. KilnPlan is designed to work without sign-in or a server-side profile.
Troubleshooting
Import failed
Make sure the file came from KilnPlan and was not edited by another app.
Data looks missing
Check whether you are viewing the correct load, template, or piece list and
verify that the filter chips are cleared.
Need to start over
Use Clear All Data in Settings. The app will restore its presets after the reset.
Contact
Public support path
Open an issue in the KilnPlan repository and include your device model, iOS
version, and the screen where you got stuck.
What to include
Keep the report short: what you expected, what happened, and how to reproduce it.
Repository link